Accelerating ESG Reporting With Microsoft Sustainability Manager

Emirates NBD is a major Dubai-based bank serving millions of customers across multiple countries, with a diverse workforce of more than 30,000 employees.

This customer story shows how the bank used Microsoft Sustainability Manager to simplify and accelerate ESG data collection.

Previously, gathering sustainability data was a complex manual process involving many stakeholders and dozens of worksheets. Reporting could take up to three months.

With Microsoft Sustainability Manager, Emirates NBD moved to a single cloud-based portal where teams can enter ESG data in one place. The process can now be completed in about a week.

The video highlights how real-time sustainability data helps the bank make faster, more informed decisions. One key example: data analysis showed that IT operations, not executive travel, were the larger source of emissions, allowing the bank to refocus its reduction efforts more effectively.

The story presents Microsoft Sustainability Manager as a practical tool for reducing manual work, improving ESG visibility and supporting data-driven sustainability decisions.