Scaling Microsoft Copilot Adoption Inside a Global Technology Company

EPAM is a global technology company helping clients transform their businesses with advanced technology, cloud expertise and AI solutions.

This customer story shows how EPAM adopted Microsoft Copilot to improve productivity and collaboration across its own teams.

The rollout started with 300 users and quickly grew into an internal community where employees could share insights, use cases and success stories. Today, EPAM has around 2,500 Copilot users, with 85% using it consistently on a daily basis.

The video highlights how Copilot supports meetings, summarizes discussions, captures action items, helps users find relevant corporate information and creates more complete outputs based on internal context.

The story also emphasizes security and compliance: Copilot works within Microsoft’s existing Purview policies, giving EPAM confidence when using AI in sensitive scenarios such as client-facing and pre-sales work.

At its core, the film presents Copilot as a practical bridge between everyday Microsoft 365 workflows and the broader AI journey — helping EPAM demystify AI for its own teams and clients.